Creating New Issues
Creating new issues manually
There are two ways to create issues manually in the platform:
via the '+add' button in any Issues preview panel;
![](../__attachments/2838757792/create%201.png?inst-v=60fe6944-1874-4ba6-9d08-18329254ea32)
or via the '+ create new issue' button found on issues browse grids and issues boards.
![](../__attachments/2838757792/create2.png?inst-v=60fe6944-1874-4ba6-9d08-18329254ea32)
This brings up the new issue form where the user can capture information about the issue.
![](../__attachments/2838757792/datacapture.png?inst-v=60fe6944-1874-4ba6-9d08-18329254ea32)
Creating issues via rules
Issues can also be created automatically in Envizi as a result of alerts or rules being triggered. This functionality is described in detail in the Building Energy Performance Analytics and Equipment Fault Detection modules.
Creating issues via a connector
Issues can also be created and updated via the Setup Issues connector. Please contact support if you wish to use this option.